Service NSW
3.6star
24.5K reviews
1M+
Downloads
Everyone
info
About this app
The official Service NSW app, making it easier to access government services.
Digital licences and credentials
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence
Vouchers
Apply for and use vouchers:
• Active Kids / Creative Kids
• First Lap
• Before and After School Care
QR Code Check-in
• Quick, contactless check in for school visitors
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
• COVID Safe Check-in is no longer available and contact tracing has been discontinued.
Useful tools and services
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information
Fines and demerits
• View and pay your traffic fines
• View your demerits
Tell us what you think
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Digital licences and credentials
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence
Vouchers
Apply for and use vouchers:
• Active Kids / Creative Kids
• First Lap
• Before and After School Care
QR Code Check-in
• Quick, contactless check in for school visitors
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
• COVID Safe Check-in is no longer available and contact tracing has been discontinued.
Useful tools and services
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information
Fines and demerits
• View and pay your traffic fines
• View your demerits
Tell us what you think
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.6
24K reviews
Brett DiMichiel
- Flag inappropriate
April 25, 2024
Like all things government - it doesn't work and never has. As a business operator trying to get the app to differentiate between my "business" and "personal" use has been an exercise in ongoing frustration. I'm done with this app - it doesn't deliver on its supposed objectives. 0/10
1 person found this review helpful
Service NSW
May 3, 2024
Hi Brett, thanks for sharing your thoughts with us. We're sorry to hear that you don't enjoy using the app, but if there's anything we can help you with, please call us at 13 77 88, email us at mobileapp@service.nsw.gov.au, or visit us at your local Service Centre. We're here to help.
Paul Tynan
- Flag inappropriate
April 26, 2024
Gives way too much information on irrelevant topics. Just ask me what I want to do today. Also, the app seems to know almost nothing about me and doesn't prefill info you hold, eg, fishing license, drivers license or outstanding fines. In the end, license fines information was wrong, my license was suspended and I had to attend a No-Service NSW office to sort out. Oh, and I got a secondary fine.
Service NSW
May 3, 2024
Hi Paul, thanks for sharing your thoughts with us. We're sorry to hear that you don't enjoy using the app, but if there's anything we can help you with, please let us know at mobileapp@service.nsw.gov.au.
Marty Bodsworth
- Flag inappropriate
- Show review history
May 2, 2024
Hi, I tried to log in and the app directed me to the website to log in. It sent me a sms code, I entered it and then forced me to create a pin (that I already had done previously). Then it shows an error message stating "a problem has occurred, please try again ". Please, get this app sorted, this is ridiculous!!! Update, no real help from email, uninstalled AV, still can't log it!
6 people found this review helpful
Service NSW
May 3, 2024
Hi Marty, we deeply apologise for the poor experience. Our team is working hard to resolve this issue. We appreciate your patience and cooperation in resolving the issue. If you have any questions or would like an update, please feel free to contact us again at any time. Thank you.
What's new
Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• We've fixed a bug that was affecting the QR code scanner for 'Check a licence or credential'
• We've fixed a bug that was affecting the QR code scanner for 'Check a licence or credential'
